Effective Date: 2/24/2025
Welcome to Modern Stitches! By accessing or purchasing from our website (modernstitches2.com), you agree to the following terms and conditions. Please read them carefully before using our services.
1. General Information
- These Terms of Service govern your use of our website and the purchase of our products.
- We reserve the right to update or modify these terms at any time. Continued use of the site constitutes acceptance of any changes.
2. Orders & Payment
- All orders must be paid in full at checkout.
- Prices are subject to change without notice.
- We reserve the right to cancel any order at our discretion (e.g., suspected fraud or stock issues).
3. Shipping & Delivery
- Processing Time: Orders are processed within 5 business days.
- Shipping Times: Delivery times vary based on location and shipping method.
- We are not responsible for delays caused by carriers, customs, or other factors beyond our control.
- We do not currently offer international shipping, however, if at any time we do then international customers will be responsible for any customs fees or import duties.
4. Returns, Refunds & Exchanges
Physical Products
- We accept returns/exchanges within 7 days of delivery for unused, unworn items.
- Customer is responsible for return shipping costs.
- Custom items are non-refundable unless they arrive damaged.
Digital Products
- Due to the nature of digital products, all sales are final and non-refundable.
- If you experience issues downloading or accessing your files, contact us at michelle@modernstitches2.com.
5. Intellectual Property & Usage
- All content, including product designs, images, and digital files, is owned by Modern Stitches.
- Digital files are for personal use only and cannot be resold, shared, or modified for commercial purposes.
6. Limitation of Liability
- We are not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
- Our liability shall not exceed the total amount paid for the order.
7. Privacy Policy
- Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.
8. Contact Information
If you have any questions about these Terms, please contact us at:
📧 Email: michelle@modernstitches2.com